Our policy for returns and refunds.
Last updated: April 1, 2026
Payment is taken securely by card at checkout. If you need to cancel an order, you can request a refund before it has been fulfilled (picked up or shipped). Approved refunds are issued in full to your original card.
To request a refund, use the link in your order confirmation email or contact us with your order number. Refunds may take a few business days to appear on your statement, depending on your bank.
Because trading card products are collectible and sensitive to handling, we cannot accept returns of opened items. Please inspect sealed products on pickup or delivery and contact us right away if anything isn't right.
If you have any questions about our policy, please contact us:
Pull Kingdom
Charlotte, North Carolina
Email: demo@pullkingdom.com
Website: demo.pullkingdom.com